Addressing Digital Health Equity Through Diverse User Personas
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Keywords

patient portals
User personas
health equity
Digital Health
Health care innovation

How to Cite

McCullers, A., & Ahmed, N. (2023). Addressing Digital Health Equity Through Diverse User Personas. CommonHealth, 4(2). Retrieved from https://tuljournals.temple.edu/index.php/commonhealth/article/view/635

Abstract

With patient portals emerging as a powerful digital health innovation, the work described in this manuscript strives to ensure that these innovations occur with health equity at the forefront. This work approaches this uniquely through the data-informed development of user personas. This will be particularly useful for developers and healthcare institutions when considering the diverse needs of potential patient portal users of historically marginalized backgrounds. 

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